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AccWins

Privacy policy

Who controls your data

AccWins LLC, Business Bay, Dubai, UAE (“we”). Contact: [email protected]. We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, for visitors in the EU or UK, the GDPR.

What we collect

  • Enquiry and booking forms: name, email, phone, company, the service you select, an optional revenue band, your message and the time slot you choose.
  • WhatsApp, phone and email: if you contact us this way, we receive what you send. WhatsApp messages are also processed by WhatsApp (Meta) under its own privacy policy.
  • Calculators: the figures you enter stay in your browser and are not sent to us.
  • Analytics, only if you accept: pages viewed, device type, approximate location and clicks on contact buttons, through Google Analytics 4 with IP truncation.
  • Security logs: a one-way hash of your IP address, kept for 24 hours to limit spam. We do not store raw IP addresses.

Why we use it

To reply to your enquiry, schedule your call, prepare a proposal and, with your consent, measure which pages help visitors. We do not sell personal data or use it for advertising profiles.

Where it is stored and for how long

Form entries are stored in a database run by our hosting provider and kept for 24 months after our last contact, unless you become a client, when professional record-keeping rules apply.

Your rights

You can ask to see, correct, export or delete your data, or withdraw consent, by emailing [email protected]. We reply within 30 days. You can change cookie choices at any time from “Cookie settings” in the footer.

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